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Avisos Legales

Condiciones Generales

In compliance with the provisions of article 10 of Law 34/2002 of July 11 regarding Information Services and Electronic Commerce, the user is informed that RESTAURANT MASIA FONTSCALDES is the commercial name of RESTAURANT MASIA FONTSCALDES SL company with Tax identification number number 557 577 02K and with registered office at Josep Busquets s / n 43813 Fontscaldes.

We inform you that RESTAURANT MASIA FONTSCALDES SL, hereinafter RESTAURANT MASIA FONTSCALDES is the owner of this website and acts as operator and manager of the contents of said web portal. For any clarification, do not hesitate to contact us at informacio@masiafontscaldes.com

These General Conditions govern, together with the Privacy Policy and the Cookies Policy, the access and use of the website on which it is located, as well as the contracting of the services and products offered from it.

The use of the web attributes the condition of user and implies the acceptance of all the legal conditions of our pages. In this way, a series of rights and obligations are established that must be fulfilled by the user of the web. These rights and obligations will govern the use of the website. In case of not agreeing with these General Conditions, the aforementioned user must immediately leave the web.

By accepting these General Conditions, the user declares that he has read and understands the above, that he has sufficient capacity to contract the products and services offered, and that he assumes all the obligations set forth herein.

The user must carefully read the contents of these General Conditions whenever he accesses the portal, since these may undergo changes. The website owner reserves the possibility of introducing changes both in the information contained and in the services and products offered, always with the purpose of improving the content or complementing the existing information.

Any modification made to the website will not affect products or services that have already been previously purchased.

Condiciones de Uso

  1. Access to the information contained in the web is free and free.
  2. It is possible that for the purchase of products or services, the user must register. The data provided by the user must be accurate and truthful. Likewise, the registered user will be responsible for the custody of their password and assumes the damages that may arise from its improper use, as well as from the transfer, disclosure or loss of it. All services or products purchased under the password of a registered user will be understood to be made by said user.
  3. Rules of use of the portal:
    1. The user is obliged to use the website according to these General Conditions and according to what is established by current law and the rules of the legal system.

    2. In the same way, the user agrees not to use the contents of the site to carry out activities that constitute a crime, that violate the rights of third parties or are of an illegal nature.

    3. The user undertakes not to disseminate data and content of a racist, xenophobic, pornographic nature or that affect human rights or that promote or defend terrorism.

    4. The user undertakes not to introduce or spread viruses and harmful software that are capable of causing damage to the computer systems of both service providers and third parties.

    5. You agree not to disseminate or transmit to third parties any type of information or content that constitutes illegal or unfair advertising.

    6. You agree not to send expressly unauthorized advertising, known as ‘junk mail’ or ‘spam’, except in those areas that have been designed for it.

    7. It undertakes not to disseminate or introduce false or inaccurate information or content or mislead the recipients of the information.

    8. In particular, you agree not to impersonate other users by using their registration keys (username and password).

    9. It undertakes to respect the rights of intellectual and industrial property, patents and trademarks that are the property of the website or of third parties.

    10. It undertakes not to disseminate or transmit to third parties any type of information or content that represents a violation of communication secrecy and current legislation on personal data.

  4. In case of breach of any of the previous points, the owner of the website reserves the right to initiate legal actions that it deems appropriate.

  5. All information and the flow of information between the user and the owner of the website will be confidential and should not be forwarded to third parties, in order to avoid unauthorized access to the user’s private information.

Intellectual and industrial property

The structure, design and form of presentation of the elements (graphics, images, files, logos, color combinations and any element susceptible to protection) are protected by intellectual property rights, owned by the company that owns the website.

The reproduction, transformation, distribution, public communication, making available to the public and, in general, any other form of exploitation, partial or total, of the elements referred to in the previous section are totally prohibited. These acts of exploitation may only be carried out by virtue of the express authorization of the owner of the website and explicit reference must always be made to the ownership of the aforementioned intellectual property rights held by the owner of the website.

Disclaimer

The owners of the portal decline any responsibility in the event of interruptions or a malfunction of the services or content offered by internet operators. Likewise, the owner of the website is not responsible for the drops of the network or of the electrical flow and the consequences derived from this lack of service.

Likewise, the owner of the website is not responsible for any damage caused to the software or computer equipment of users or third parties during the use of the website.

Information on external links (links)

This web portal is not responsible for the websites of third parties to which users may have access through the use of external links, also known as links, or for any other type of content made available on the web by third parties.

Access to a non-owned website is done at the user’s will and account. We cannot guarantee, nor take responsibility for the information obtained through these external links and in the same way we are not responsible for the information obtained on these external websites that have nothing to do with our website.

User Registration

The use of the services offered by the owner of the website implies the need for registration by the user of the website. The user must fill in the form created for this purpose. The user will be asked to accept these General Conditions as well as the Privacy Policy and the Cookies Policy.

Once registered, the user will have access to their private area where they can check, rectify or delete their data at any time. You can also check information regarding your orders and deliveries.

Send conditions

The owner of the website is obliged to send the products or services contracted within the area known as Peninsular Spain. It will not be shipped outside of this established territory.

It is possible that the purchase of certain products or services is subject to shipping costs. These shipping costs will be clearly reflected before making the payment.

The owner of the website will ensure that the shipment reaches the recipient in perfect condition.

The owner of the website cannot take charge of possible delays in the delivery of the contracted product or service, due to causes not attributable to the owner of the website or due to force majeure or fortuitous nature.

The delivery of the product or service can be delivered to the address that the user chooses. The owner of the website will not assume any responsibility in the event that said product or service cannot be delivered due to the inaccuracy or falsity of the data provided by the user for this purpose.

If the recipient of the product or service is not at home at the time of delivery, a new delivery will be agreed with the transport company at the recipient’s address or at a new address. After 7 business days from the last delivery attempt, without the order being able to be delivered, it will be returned to its origin. This will lead to the termination of the established contract, freeing the parties.

If the user wishes, there is the possibility of picking up the contracted product or service in the store.

The buying process

Users will be able to see all the products on the portal and once registered, they will be able to buy them through the use of a virtual basket, where the user will add those products that interest them. The process will consist of clicking on the button ‘Add to cart’ or similar.

When the user decides that he already has all the products or services that he wishes to purchase, he can start the processing of the order, either with the option ‘View Basket’ or similar, where he can check the products or services contained or with the option of ‘Pass by Box ‘or similar where you can already see the total of the purchase made, the associated taxes, as well as the transport costs, if any.

Subsequently, the user will have the option to choose between different payment possibilities and finally make the payment according to the chosen gateway, confirming the order information on the screen and sending an email to the user’s address in order to confirm the operation.

The price of the products will be expressed in euros and will include the Value Added Tax (VAT).

In the case of payment by visa or debit card, the owner of the website does not have access to the bank details linked to the user’s account that he uses to make said payment. The owner of the website does not know or record these data at any time during the entire payment transaction.

After the purchase process, the user will receive at the email address provided previously during the registration process a summary of the purchase made detailing the date, the list of products or services, the price, the shipping method and the number of order.

Right of withdrawal

As stipulated in article 102 d) of Royal Legislative Decree 1/2007 of November 16, which approves the revised text of the General Law for the Defense of Consumers and Users and other complementary laws, the buyer has a period of 14 calendar days after receiving the product to exercise your right of withdrawal without having to justify reasons or have any sanction.

The user (buyer) must contact the owner of the website and express their intention to exercise their right to withdraw within the estimated period and proceed to return the product according to the forms agreed for such process.

The owner of the website will reimburse all sums paid by the user. However, the user will bear the cost of returning the product.

Once the return has been made, the owner of the website will verify that the returned products or services are in perfect condition and will proceed to pay the amounts within a maximum period of 10 calendar days. If a product does not have its original packaging, it may suffer a depreciation.

Privacy Policy

General conditions

We are aware of the value of your personal information and therefore we strive to protect the privacy of our users.

In accordance with the provisions of EU Regulation 2016/679 (hereinafter RGPD) of April 27, 2016, regarding the protection of natural persons regarding the processing of personal data and the free circulation of these data, We inform you that all the personal data provided, as well as your email address will be treated in accordance with article 13 of said Regulation in order to allow you to know our privacy policy, understand how your personal information is treated when you browse our website and , where appropriate, give your consent for the processing of your personal data in an express and informed manner.

The information and data provided by you will be treated in accordance with the provisions of the RGPD and will be based on the principles of legality, fairness, transparency, limitation of the purpose of treatment, minimization of data, accuracy, integrity and confidentiality.

The person responsible for the processing of your data is Empresa, SA, from now on Company, with registered office at Calle Melancolía, 3 – 43001 Tarragona.

We inform you that we will only treat the personal data that is strictly necessary for correct navigation on the web and to improve the user experience. We also inform you that the data collected can be used to send commercial communications that may be of interest to you.

You can exercise the right of opposition to receive these communications by sending an email to the address informacio@masiafontscaldes.com

indicating in the subject: Low from the distribution list.

At any time, you may exercise your rights of access, rectification, limitation, cancellation and portability regarding your personal data by communicating to the email address specified above.

The exercise of rights must be carried out by the user himself. However, they may be executed by an authorized person as the authorized representative’s legal representative. In this case, the documentation that proves this representation of the interested party must be provided.

Processing purposes

The purpose of the collection and incorporation of the data, with your express consent, has the following purposes:

      • Sending commercial communications about products and services.
      • Commercial and administrative management of clients.
      • Collection and publication of evaluations of products and services.
      • Respond to customer requests for information.
      • Website usability analysis to improve our services.
      • Preparation of commercial profiles of users.

If a user considers that there is a problem with the way in which their data is being handled, they can direct their claims to the person in charge of security or to the corresponding data protection authority, being the Spanish Agency for Data Protection the one indicated in the case from Spain.

Data retention

The disaggregated data will be kept without a deletion period. Regarding customer data, the period of conservation of personal data will vary depending on the service that the customer hires. In any case, it will be the minimum necessary, and can be maintained for up to 10 years.

Users of mailing lists or those directly uploaded by the company to pages or profiles of social networks will be kept until the user withdraws consent or ends the contracting of services.

The data of candidates who send their curriculum vitae will be stored for a maximum of two years to be included in future calls, unless the candidate states otherwise.

Communication of Information to Third Parties

We will not transfer or communicate your data to third parties, except in the cases provided by law or when the provision of a service implies the need for a contractual relationship with a data controller, and always in accordance with the general conditions approved by the user prior to hiring the same.

Thus, when contracting our services, the user accepts that some of them may be, totally or partially, subcontracted to other people or companies, who will be considered Data Managers, with whom the corresponding confidentiality contract has been agreed, or adhered to their privacy policies, established in their respective web pages.

You also accept that some of the personal data collected be provided to these Treatment Managers, when necessary for the effective performance of the contracted service. The user may refuse the transfer of their data to the Treatment Managers, by written request, by any of the aforementioned means.


Confidentiality

The information provided by the client will, in any case, be considered confidential, without being able to be used for purposes other than those related to the contracted services or products purchased. In the same way, we undertake not to disclose or reveal information about the client’s claims, the reasons for the advice requested or the duration of its relationship with it.

This privacy and data protection policy may vary depending on the changes in regulations and jurisprudence that take place, being the responsibility of the owner of the data to read the updated document, in order to know their rights and obligations.

Cookies policy

In compliance with Law 34/2002, of July 11, Services of the Information Society and Electronic Commerce, we inform you of the use of cookies on this web portal, in order to facilitate and improve navigation for users, remembering where you navigated the website, preferences and display settings, and offering each user information that may be of interest.


What are cookies?

A cookie is a file that is downloaded to your computer or the device you use (smartphone, tablet, connected television …) when accessing certain web pages or applications. Cookies allow, among other things, to collect statistical information, facilitate certain technical functionalities, store and retrieve information about the browsing habits or preferences of a user or their equipment and, depending on the information they contain and the way in which it is used on your computer, they can be used to recognize the user.

A cookie is stored on a computer in order to identify the browser while it interacts with our websites or applications. A website can set a cookie in the browser if the browser’s preferences allow it. A browser only allows a website to access the cookies it sets, not those set by other websites.


Why are cookies important?

We use cookies for operational reasons (for example: session cookies), and to make browsing the web easier and more user-friendly, for example: remembering aspects of the user such as their language, country or browser. Certain cookies are essential for you to use our services.


Types of cookies

Technical Cookies: to help improve the quality of our service, including storing user preferences, search results, as well as tracking user trends.

Statistical Cookies: they collect information on the date of visit, the URL and the title of the visited web page. The reports generated with this information will be purely statistical, giving information about the browsing behavior anonymously.

Session Cookies: they save information on the type of user, saving the user’s nickname to avoid entering it page by page, encrypted information and information about the user’s favorites are also saved.

Analytical Cookies: they are used to track the search engine from which the web has been visited and what search terms were used to find it, they calculate the time spent on the web in each session and the number of times the user you have visited the page.

The Cookies used in the web portal are persistent, that is, they are permanently installed in your browser and are activated each time you visit the site, as long as their use is not deactivated.


Cookie settings

You can find out how to configure the management of cookies in your browser by accessing the help of the browser itself, be it: Internet Explorer ™, Safari ™, Chrome ™, Firefox ™, Opera ™ or Edge ™.

Acceptance of cookies

When you access this website or application for the first time, you will see a window where you are informed of the use of cookies and where you can consult this ‘Cookie Policy’. If you consent to the use of cookies, continue browsing or click on a link, it will be understood that you have consented to our cookie policy and therefore the installation of cookies on your computer or device.

If you want, you can change the cookie settings at any time, configuring your browser to accept, or not, the cookies it receives, or for the browser to notify you when a server wants to save a cookie. We inform you that in the case of blocking or not accepting the installation of cookies, it is possible that certain services will not be available without the use of these or that you will not be able to access certain services or take full advantage of everything that our websites and applications give you. they offer.

We appreciate that you consent to the acceptance of cookies, this helps us to obtain more precise data that allows us to improve the content and design of our web pages and applications to adapt them to your preferences